Booking Terms

Terms and conditions for booking appointments at CutRoom

Booking Terms & Conditions

Last updated: March 2026

These Booking Terms and Conditions (“Booking Terms”) govern the online booking and appointment scheduling services provided by CutRoom Ltd (“CutRoom”, “we,” or “us”). By accessing our online booking platform and making an appointment, you agree to comply with these Booking Terms. Please read them carefully before making a booking.
To book appointments at CutRoom, you must be an active member in good standing. All bookings are subject to availability.

Appointment Scheduling

Appointments can be booked through our online system or by phone
Advance booking is recommended to ensure availability
Walk-in appointments are available subject to capacity
Peak times may have limited availability

Cancellation Policy

Appointments can be cancelled up to 2 hours before the scheduled time
Late cancellations may affect future booking privileges
No-shows may result in booking restrictions
Emergency cancellations will be considered on a case-by-case basis

Arrival and Check-in

Please arrive 5-10 minutes before your appointment
Late arrivals may result in shortened service time
Excessively late arrivals may need to reschedule
Valid membership must be verified at check-in

Service Standards

We strive to provide consistent, high-quality service. Service duration may vary based on hair type, style requested, and current scheduling.

Rescheduling

Appointments can be rescheduled subject to availability. We recommend rescheduling as early as possible to secure your preferred time slot.
For booking support, please contact us at contact@cutroom.co.uk or call our locations directly.